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Have suggestions, criticism or praise for the GreenCine community? Post them here. Please maintain a sense of decorum here.
1063

Can't Rent Adult DVD's
Topic by: sgtpeppers
Posted: March 17, 2006 - 3:23 PM PST
Last Reply: March 31, 2006 - 11:38 AM PST

author topic: Can't Rent Adult DVD's
sgtpeppers
post #1  on March 17, 2006 - 3:23 PM PST  
How do you determine which areas can't recieve adult dvd's in the mail? I'm not allowed to through Greencine but on other dvd rental sites I was able to. I'm wondering why not?
GreenCineStaff
post #2  on March 17, 2006 - 3:37 PM PST  
Hey Sarge,

You should contact our customer service folks here - support@greencine.com - and they'll help you out. We do err on the side of caution with some districts but it could be a mistake, too. (You can always watch adult VOD titles!)

Do read through our adult FAQ, too.

Feel free to post an update here! Thanks.
sgtpeppers
post #3  on March 17, 2006 - 3:55 PM PST  
I sent them a message when I first joined and never heard back.
underdog
post #4  on March 17, 2006 - 4:32 PM PST  
> On March 17, 2006 - 3:55 PM PST sgtpeppers wrote:
> ---------------------------------
> I sent them a message when I first joined and never heard back.
> ---------------------------------


that's really unusualy - I wonder if yours was on of a large group of support emails that were stuck in cyberspace hell for a period a month or so ago. Some of them were lost. :-( Do write them again, but meanwhile, I will *also* write to them...

cp
ggsuperhero
post #5  on March 17, 2006 - 5:52 PM PST  
Hi sgtpeppers,

First off, I want to apologize about customer service not responding to your first email. We've had sporadic email glitches for the last few weeks.

Second, we're looking into your issue. There is an inconsistency with the system that we need to look into. Customer service will send you an email to inform you of the resolution.

Please let me know if you need anything else in the meantime.

Sincerely,
Giselle G.
GreenCine Operations
sgtpeppers
post #6  on March 17, 2006 - 8:16 PM PST  
I just recieved an email saying they were looking into the issue. Thanks.
sgtpeppers
post #7  on March 26, 2006 - 5:48 AM PST  
I still haven't had a resolution to this problem.
hamano
post #8  on March 26, 2006 - 3:02 PM PST  
Come on, underdog and ggsuperhero! I think the poor boy's getting a bit backed up. Sgt.Pepper's gotta get some XXX soon, or things are gonna get pretty messy!
kohnfused1
post #9  on March 27, 2006 - 9:35 AM PST  
> On March 26, 2006 - 3:02 PM PST hamano wrote:
> ---------------------------------
> Come on, underdog and ggsuperhero! I think the poor boy's getting a bit backed up. Sgt.Pepper's gotta get some XXX soon, or things are gonna get pretty messy!
> ---------------------------------

NLee, clean up on aisle 3, please.
underdog
post #10  on March 28, 2006 - 6:11 PM PST  
Sorry, we're on this one. It's a weird issue but we're in the process of trying to repair it. If he hasn't been contacted by support by now, he should be soon... Sorry again!

CP
thingstodo
post #11  on March 31, 2006 - 11:15 AM PST  
> On March 26, 2006 - 3:02 PM PST hamano wrote:
> ---------------------------------
> Come on, underdog and ggsuperhero! I think the poor boy's getting a bit backed up. Sgt.Pepper's gotta get some XXX soon, or things are gonna get pretty messy!
> ---------------------------------

Here's your XXX

underdog
post #12  on March 31, 2006 - 11:38 AM PST  
> On March 31, 2006 - 11:15 AM PST thingstodo wrote:
> ---------------------------------
>
> Here's your XXX
>
>
> ---------------------------------

Now *that's* obscene!

C

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