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1040

Confusion On Which Movies Get Sent When
Topic by: mrfuzion
Posted: November 27, 2007 - 7:08 PM PST
Last Reply: December 23, 2007 - 1:36 PM PST

author topic: Confusion On Which Movies Get Sent When
mrfuzion
post #1  on November 27, 2007 - 7:08 PM PST  
OK...so I'm a bit confused.

I recently Quick Returned a couple of titles, and bumped a slew of titles I really want to see up to the top of my queue. Granted, my top 10 choices or so are all orange. However, I had one or two that were blue, and one in the number 2 slot that is actually green. However, when my movie shipped out today, it was from further down the list, bypassing both the green title and the blue title.

Sooo....what happened? Are they not really in stock?

The other frustrating thing is that of the 211 titles in my queue, 62 are orange, yellow and red. So almost a third are not available/low available. Am I just wanting titles that are too popular, are there not enough copies or....?
DLeonard
post #2  on November 27, 2007 - 9:50 PM PST  
little from column A, little from column B

My experience is that the non-green titles will not be sent unless they are in slot 1 or 2. Most likely someone else has queued up the same title in a higher slot, or queued it up before you did.

That is slightly odd about the green bar title you had near the top that was skipped. It happens, not often, but it does happen. Chances are that title is no longer showing green by this point.

Oh, and red bar basically means not available. I put those at the bottom.
weezy
post #3  on November 28, 2007 - 2:23 PM PST  
The green bar title getting skipped typically means other members with higher queue priority and similar queue position s for that title got shipped out that disc that day.
hardcle
post #4  on November 28, 2007 - 4:40 PM PST  
This has happened to me also. Recently, a title that was #2 in my queue and had a green bar was skipped for a title that was lower in my queue. Even after the shipping cycle was complete the title still showed as green. This happened on two occasions before the color on the title changed.

I was going to overlook it, but if others are having the same problem perhaps someone should check into it.
underdog
post #5  on November 29, 2007 - 11:21 AM PST  
Howdy, Thanks for pointing out a discrepancy. Sorry if there's been any frustration. We have people checking into it this week.

Do keep in mind, too, that queue status bars are to give you a general sense of availability and we make 'em as accurate as possible, but there are always wild cards, as some of you have already alluded to. Regardless of color, put the title you want most at #1 in your queue.

Now, if you continue to have problems with availability for any specific title, do email us at support@greencine.com and feel free to cc: catalog@greencine.com, too.

Hope this helps!
FGaipa
post #6  on November 29, 2007 - 1:31 PM PST  
> On November 27, 2007 - 7:08 PM PST mrfuzion wrote:
> ---------------------------------
> OK...so I'm a bit confused.
>
> I recently Quick Returned a couple of titles, and bumped a slew of titles I really want to see up to the top of my queue. Granted, my top 10 choices or so are all orange. However, I had one or two that were blue...

There's always been something odd about blue. Before I bumped all the red, orange, and yellow to NF, I maintained a hundred-plus in my queue. The spread consistantly (but roughly) ran two-thirds green, two nineths yellow, and one nineth orange. No matter what I did, there'd never be more than two or three blues.

fg
kaream
post #7  on December 23, 2007 - 1:08 PM PST  
As a brand-new member on the 1-out plan, my first five receives have been yellow, green, green, green, and blue. And so far, using Quick Return, I've had 24-hr turnarounds on new sends. Seems like a darned good record to me -- but possibly this is just a honeymoon period?

Rather than following Underdog's advice, my queue is organized with reds first, then oranges, yellows, blues, and finally greens, prioritized by degree of interest within each color.

(I just know I'm going to regret posting this, but at least the color arrangement will certainly be obvious enough to GC staff anyway.)
FGaipa
post #8  on December 23, 2007 - 1:36 PM PST  
> On December 23, 2007 - 1:08 PM PST kaream wrote:
> ---------------------------------
my queue is organized with reds first, then oranges, yellows, blues, and finally greens, prioritized by degree of interest within each color.
> ---------------------------------

That's precisely what I've always done. You don't want a green to spoil your chance at rarer disc. Each time a warmer color does ship, it's a pleasant surprise. Up to a point I prefer not knowing what's coming next.

But I've come to understand reds are orphan entries for lost unreplaced discs. A couple of mine turned out to be "green" at NF. Another was dead out of print event there.

fg

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