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I LOVE Greencine, but can your PLEASE (pretty PLEASE)....
	Topic by: Silencio Posted: March 11, 2011 - 11:59 AM PST Last Reply: January 2, 2013 - 5:56 PM PST

author	topic: I LOVE Greencine, but can your PLEASE (pretty PLEASE)....
Silencio	post #1  on March 11, 2011 - 11:59 AM PST   Just want to say that I absolutely LOVE Greencine and have been a member for many years. Film selection is great, the Quick Return functionality has helped dramatically, I just LOVE GREENCINE But, can you PLEASE take some time to go through inventory and clean up the system? There are many movies that are RED that I assume are just lost/broken/gone. There are also tons of movie that just seem to sit in a ORANGE/YELLOW/BLUE limbo indefinitely. THANKS!!!!
Cinenaut	post #2  on March 11, 2011 - 1:07 PM PST   Like, for example, OSS 117: Lost in Rio and Sita Sings the Blues.
Blumphf	post #3  on March 26, 2011 - 3:09 PM PDT   Yes, i concur. I don't really ever expect to get a RED title, but I've had over a half-dozen BLUE titles in my queue that have been that way for nearly half a year! C'mon Greencine powers-that-be...if you only have *1* copy of some titles, and they haven't been returned after a year or so, please save us the consternation and mark them unavailable already!
FGaipa	post #4  on March 26, 2011 - 5:33 PM PDT   I can't believe you guys griping about six months. Before I cleaned out my queue it had dozens of one, two, and three year old items. Even now I have at least one three year old that I couldn't queue up elsewhere. That last one isn't "red," but probably should be. It's yellow. fg > On March 26, 2011 - 3:09 PM PDT Blumphf wrote: > --------------------------------- > Yes, i concur. I don't really ever expect to get a RED title, but I've had over a half-dozen BLUE titles in my queue that have been that way for nearly half a year! > > C'mon Greencine powers-that-be...if you only have *1* copy of some titles, and they haven't been returned after a year or so, please save us the consternation and mark them unavailable already! > ---------------------------------
Blumphf	post #5  on March 30, 2011 - 12:33 PM PDT   You missed the point--it's not just a gripe about the length of time spent waiting for a title, it's whether or not the color bar for a title is accurate or not. Waiting half a year to receive a title that's been BLUE for that whole time obviously means it ain't labeled correctly. > On March 26, 2011 - 5:33 PM PDT FGaipa wrote: > --------------------------------- > I can't believe you guys griping about six months. > > Before I cleaned out my queue it had dozens of one, two, and three year old items. Even now I have at least one three year old that I couldn't queue up elsewhere. That last one isn't "red," but probably should be. It's yellow. > > fg > > > On March 26, 2011 - 3:09 PM PDT Blumphf wrote: > > --------------------------------- > > Yes, i concur. I don't really ever expect to get a RED title, but I've had over a half-dozen BLUE titles in my queue that have been that way for nearly half a year! > > > > C'mon Greencine powers-that-be...if you only have *1* copy of some titles, and they haven't been returned after a year or so, please save us the consternation and mark them unavailable already! > > --------------------------------- > > > ---------------------------------
Cinenaut	post #6  on April 4, 2011 - 9:51 AM PDT   Dogtooth seems to be falsely green.
Cinenaut	post #7  on April 4, 2011 - 9:54 AM PDT   Oh, and I finally got "Sita Sings the Blues." Fun movie!
salyavin	post #8  on January 2, 2013 - 4:47 PM PST   I just wanted to add that I would also really appreciate it if the disc inventory cleaned up. There are many titles that are non-green that seem to no longer be had by greencine (possibly lost in the mail or by a member etc.) it would be great if you updated your inventory so we don't have discs sit literally yearsin our que for no reason.
BluffingJ	post #9  on January 2, 2013 - 5:12 PM PST   I'd settle on sending out movies period at this point. Atleast we all know where the cancel button is come bill date.Shame, as for me the options are slim - Netflix won't take card or paypal.Not a new release only guy, so redbox is worthless.Don't have reliable internet for Hulu or Amazon.Don't have a local rental store period.Blockbuster doesn't have quick return, only max 3 dvds and I have no local store.Greencine before now, the only problem was the lost discs either way that happened on a near regular basis.
salyavin	post #10  on January 2, 2013 - 5:27 PM PST   I am guessing it is those lost discs that cause our inventory problem, I bet they never update the rental database.
BluffingJ	post #11  on January 2, 2013 - 5:56 PM PST   At the very least they could notify us what is going on.Will post what if any response I get from their BBB about this.Have posted on their facebook, emailed every email address found on the site, and contacted the BBB. Have kept the email where they offer a refund, and the email where they tell me they are shipping out today. Can't promise anything, but at the very least contacting the BBB should give us a course of action. I can only find 1 mailing address for them to write a letter.However, they have the same address for both Editorial/Promotional and Shipping/Additional problems on the site.So I don't know if that would lead anywhere either.