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Public Discussions

GreenCine General
Have suggestions, criticism or praise for the GreenCine community? Post them here. Please maintain a sense of decorum here.

Does Greencine still have these titles?
Topic by: shiftless
Posted: December 28, 2011 - 11:09 PM PST
Last Reply: January 27, 2012 - 12:41 AM PST

author topic: Does Greencine still have these titles?
post #1  on December 28, 2011 - 11:09 PM PST  
I have tried sending this as an email to both the catalog and support emails to no avail. I had thought I had seen it suggested that GC would help you out if you had some specific questions regarding titles' availability here on the boards.

I would like to know of the following titles are still in your catalog (meaning you still have copies to ship out). Some I have been waiting for literally years to get, some are just rated red but have not been in my list more than 6 months:

Crossing the Bridge: The Sound of Istanbul (2005)
I Can See You (2008)
Messiah of Evil (1973)
Rituals (1978)
A Time for Drunken Horses (2000)
Girl, Interrupted (1999)
Cloud 9 (2008)
The Lost Coast (2008)

If they are not really available , I would like to at least know so I can give those slots in my top 100 to other films, thanks.
post #2  on December 31, 2011 - 1:42 PM PST  
There are others too, like:

Burnt Offerings (1976)
Girl, Interrupted (1999)
Defamation (2009)
The Wind Journeys (2009)
Vampire's Kiss (1989)

Perhaps I should just list them all?
post #3  on December 31, 2011 - 6:00 PM PST  
Hi shiftless, send me a message and I'll check for you.
post #4  on January 19, 2012 - 4:02 PM PST  
> On December 31, 2011 - 6:00 PM PST weezy wrote:
> ---------------------------------
> Hi shiftless, send me a message and I'll check for you.
> ---------------------------------

Hi Weezy, sent a message a few weeks ago...
post #5  on January 20, 2012 - 1:18 PM PST  
I've had "Crossing the Bridge: The Sound of Istanbul" in my queue for quite a while.
post #6  on January 20, 2012 - 1:33 PM PST  
Nobody's Fool seems to be permanently missing in action as well.
post #7  on January 23, 2012 - 11:53 AM PST  
Sigh. Let's try this again. Weezy, I sent you a private email with this list a few weeks ago. Seemed to go through fine.

post #8  on January 23, 2012 - 2:45 PM PST  
> On December 31, 2011 - 6:00 PM PST weezy wrote:
> ---------------------------------
> Hi shiftless, send me a message and I'll check for you.
> ---------------------------------

I'm following this thread with considerable interest. Theoretically this addresses both the questions frequently raised about the color bars, and also how GC manages its inventory.

Clearly any rental service can only guess, at best, when or whether specific items might be returned - especially when no due date for returns is imposed. And even more especially when policy dictates against sending out even the gentlest reminder emails.

I have suspected that discs may be maintained in inventory unless they have been specifically declared lost; but GC staff will surely never tell, and we will never know.

Shiftless, and Cinenaut, I hope you each will post here if and when you do receive a reply to your queries - not the details, but simply a very general overview. It might well be reflected not as a direct reply, but as a change in status from red to unavailable at the entries for the movies you're inquiring about instead.
post #9  on January 25, 2012 - 1:05 PM PST  
Well the thing that's bothering me is that I had once before asked about a few titles, such as Proteus, The Price of Sugar, & X-Men: The Legend of Wolverine, and was told by Paul at customer service that:

"These titles have all been lost and we are currently in the process of removing them during a system update."

But only The Price of Sugar has been marked as "Request for Rental", the others are shown as available to add to your queue. This was back in June.

Really my main interest is in getting my queue cleaned up a bit so that I'm getting movies that I actually want to see more often than movies I'm just settling for, but I also think GC has an obligation to remove titles from their catalog in a timely manner. I'm not really sure why I'm having to move mountains just to get a response. Do you have it? Yes. Do you have it? No. Seems simple.
post #10  on January 27, 2012 - 12:41 AM PST  
Still, that's helpful information.

-- 1) You actually did get a response from Paul.
-- 2) Paul actually did answer your question.
-- 3) From June to nearly February tells us that either a) they're still holding onto a very slim reed of hope, or b) they're not very efficient in updating, or c) both of these.

So what does all that mean? Who knows? (Including GC.) They have no way of knowing what might eventually wend its way back - especially if they refuse to send out an email query.

Considering all this, how do you arrange your queue? First, it's probably not a good idea to stack all your red titles at the top of your queue. What you really need to do is decide for each one, how badly do you want to see it? If only mild interest, leave it where it is and don't worry about it.

I'm trusting that underdog's advice is the best plan, to arrange your queue by how badly you want to see a movie, irrespective of its bar color - and leave the top of your queue alone, without moving things around. But if you're desperate, start looking elsewhere and be prepared to incur some expense.

One thing is pretty sure though - nobody is ever going to come tell us how it really works.

And after all, Paul did say the ones you specifically asked about were gone. Beyond that, they don't know any more than you do. Something could show up tomorrow, and you might be first on the list for it because of where it is in your queue position and how long it's been there. But if the last copy has been not just checked out but actually considered missing for 7 or 8 months now, I wouldn't hold my breath.

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