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Have suggestions, criticism or praise for the GreenCine community? Post them here. Please maintain a sense of decorum here.
1063

Cracked DVDs on the rise?
Topic by: Cinenaut
Posted: August 15, 2012 - 10:45 AM PDT
Last Reply: August 31, 2012 - 3:48 PM PDT

author topic: Cracked DVDs on the rise?
Cinenaut
post #1  on August 15, 2012 - 10:45 AM PDT  
I've had the following four DVDs arrive cracked in the past couple of months:

Mifune (1999)
The American Film Theatre: The Homecoming (1973)
Of Gods And Men (Blu-Ray) (2010)
Miss Bala (2011)

Customer service has been great about freeing up slots in my queue, but I worry about the DVD shipping and handling situation at Greencine.
kaream
post #2  on August 30, 2012 - 3:50 PM PDT  
Do you mean "cracked" as in broken all the way across? If others aren't having the same problem (I am not), 1) put it down to a streak of bad luck. Or 2) your local overworked PO - at this point we're lucky to still be getting mail at all. And 3) GC's new mailers are somewhat better than they were for a while, but still flimsier than NF mailers.
Cinenaut
post #3  on August 31, 2012 - 11:27 AM PDT  
Yeah, maybe just a bad run, or my local post office.

They weren't cracked all the way through, just enough to keep them from playing.
kaream
post #4  on August 31, 2012 - 3:48 PM PDT  
> On August 31, 2012 - 11:27 AM PDT Cinenaut wrote:
> ---------------------------------
> They weren't cracked all the way through, just enough to keep them from playing.
> ---------------------------------

If it's just the thin laser-written layer slightly separated from the thicker plastic disc at one point along the edge, this is enough to keep the disc from being read by your player at all, and is the fault of the design of GC's mailers. USPS sorting equipment "stomps" batches of mail to align it. NF mailers are designed to protect discs around on all four edges, whereas GC mailers are simply folded at the top and bottom, leaving discs vulnerable to being knocked hard at the edge. The sleeve helps give a minuscule amount of protection, so I try to remember to return discs with the sleeve inserted sideways into the mailer.

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