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Have suggestions, criticism or praise for the GreenCine community? Post them here. Please maintain a sense of decorum here.
1063

Greencine, please order more of these DVDs.
Topic by: Cinenaut
Posted: January 7, 2013 - 1:56 PM PST
Last Reply: January 8, 2013 - 3:38 PM PST

author topic: Greencine, please order more of these DVDs.
Cinenaut
post #1  on January 7, 2013 - 1:56 PM PST  
Dear Greencine,

Please order more copies of the following DVDs, or give them red bars.

Thank you


Werckmeister Harmonies (2000)

Wages of Fear (Criterion Collection) (Restored Edition) (1953)

Equinox Flower (Eclipse Collection) (1958)

Late Spring (Criterion Collection) (1949)

Sansho the Bailiff (Criterion Collection) (1954)

The Gleaners and I (2000)

Akira Kurosawa's Dreams (1990)

Black Dynamite (2009)

Night of the Iguana (1964)

The Lower Depths (Criterion Collection) (1957)
BluffingJ
post #2  on January 7, 2013 - 2:05 PM PST  
I'd settle for any dvd actually arriving.
Cinenaut
post #3  on January 7, 2013 - 2:52 PM PST  
I'm expecting to get a DVD in the mail today. We'll see what happens.
BluffingJ
post #4  on January 7, 2013 - 3:33 PM PST  
I didn't, onto day 13 without a movie.Have to wait an extra day to get all my movies to since one made it back to Greencine the day after it sent out.
Cinenaut
post #5  on January 7, 2013 - 3:39 PM PST  
The suspense is terrible. I hope it will last.
BluffingJ
post #6  on January 7, 2013 - 3:46 PM PST  
I'd prefer a movie more than the suspense.
Cinenaut
post #7  on January 7, 2013 - 8:54 PM PST  
I got my Jan. 4 movie, but not my Jan. 3 movie. Maybe tomorrow.
salyavin
post #8  on January 7, 2013 - 9:37 PM PST  
I wish they would do a proper inventory and remove discs they no longer have. For example when a disc is reported possibly lost in the mail give it say a month then remove it from the catalog or better yet order a new one. Even red bars seem to indicate you have at least one copy which gives the wrong expectations. It makes it hard to know what you actually carry. Also note we don't see red bar until we add it to our que. I understand you may not be able to afford to buy more copies of everything that is missing and of course some are out of print. I am asking you simply clean up your inventory.
BluffingJ
post #9  on January 7, 2013 - 9:57 PM PST  
4 were sent out on Jan 3rd, 1 made it back to Greencine on Jan 4th, and another was sent out.None have made it to me yet.
BluffingJ
post #10  on January 7, 2013 - 9:58 PM PST  
As an aside, catalog@greencine.com is the email the help page says for requesting titles.
Blumphf
post #11  on January 8, 2013 - 6:32 AM PST  
> On January 7, 2013 - 9:37 PM PST salyavin wrote:
> ---------------------------------
> I wish they would do a proper inventory and remove discs they no longer have. For example when a disc is reported possibly lost in the mail give it say a month then remove it from the catalog or better yet order a new one. Even red bars seem to indicate you have at least one copy which gives the wrong expectations. It makes it hard to know what you actually carry. Also note we don't see red bar until we add it to our que. I understand you may not be able to afford to buy more copies of everything that is missing and of course some are out of print. I am asking you simply clean up your inventory.
> ---------------------------------

salya: don't know if you're new to here or not, but if you read back through some of the posts you'll find this very request has been made by many, many others (including myself) for YEARS now.

What's most distressing about GC's whole "color bar" system is that the different colors for supposed availabilty really mean doodly-squat--ANY COLOR except Green pretty much means odds are very high that you ain't gonna get it.

To test this in the past, I put all Blue titles in most of my top 20 requests since they are supposed to be the shortest wait. Over the course of a couple months, I got one of them, and everything else shipped was a Green from further down my list.

I believe GC "had" many of these titles in their stock (probably only 1 copy, though) at some time in the past, but due to negligence, attrition, or acts of god, whatever, they obviously aren't around anymore.

And as a minor conspiracy theorist, the only reason I can come up with for why GC hasn't cleaned up their inventory is because showing these titles as "maybe available" is a lure that draws new members here when they first join and then start building requests; they think, "Ooh! That rare film on disc I've been looking for, they have it here! All I have to do is wait a bit and it will be sent to me!" Yep, keep hoping for that but don't hold your breath because you'll pass out pretty quickly.


Cinenaut
post #12  on January 8, 2013 - 8:40 AM PST  
> On January 7, 2013 - 9:58 PM PST BluffingJ wrote:
> ---------------------------------
> As an aside, catalog@greencine.com is the email the help page says for requesting titles.
> ---------------------------------

I know, I was just trying to start up a conversation about the movies that are growing old in queues.

BluffingJ
post #13  on January 8, 2013 - 12:22 PM PST  
Just got a 2nd email saying that another movie that never arrived, has made it back to Greencine.
salyavin
post #14  on January 8, 2013 - 12:27 PM PST  
yea I have been here since 2004 with a break but it can not hurt to bring it back up. my top 20 or 30 have been there since 2005
BluffingJ
post #15  on January 8, 2013 - 12:51 PM PST  
Anyone find a reliable way to get a hold of Greencine?As customer support is hit or miss to respond ever, even with a glaringly obvious problem like I am having?
Cinenaut
post #16  on January 8, 2013 - 2:01 PM PST  
Wow, I had a non-green title ship today! That was the first time in months.

Salyavin -- try emailing a short list of some of the titles that are never shipping in your queue to support@greencine.com and see what happens.

> On January 8, 2013 - 12:27 PM PST salyavin wrote:
> ---------------------------------
> yea I have been here since 2004 with a break but it can not hurt to bring it back up. my top 20 or 30 have been there since 2005
> ---------------------------------
BluffingJ
post #17  on January 8, 2013 - 2:44 PM PST  
I on the other hand had 3 green titles skipped when they sent a movie for the open slot from the movie that didn't reach me.
Cinenaut
post #18  on January 8, 2013 - 3:37 PM PST  
I emailed my list to support@greencine.com. We'll see what happens!
BluffingJ
post #19  on January 8, 2013 - 3:38 PM PST  
Good luck trying to get a response, I'm not having any.

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