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Public Discussions

GreenCine General
Have suggestions, criticism or praise for the GreenCine community? Post them here. Please maintain a sense of decorum here.

New envelopes? New processing center?
Topic by: Cinenaut
Posted: October 31, 2011 - 9:36 AM PDT
Last Reply: May 27, 2012 - 3:45 AM PDT

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author topic: New envelopes? New processing center?
post #61  on May 22, 2012 - 6:08 PM PDT  
> On May 22, 2012 - 4:32 PM PDT shiftless wrote:
> ---------------------------------
> kaream- the short answer: I have no verification of my assertion.
> long answer - I know enough about programming, databases and algorithms to know that GC's Send Out process can not distinguish between a queue slot number that was selected/manipulated by a user, and a slot number that was the result of a DVD getting sent out (thereby moving up all DVDs below the sent DVD by one slot). It's just not that fancy, a janky site like GC (sorry GC not to be rude, but your site is a creaking Frankenstein monster of jankyness) would not have that complicated a process, it would be enormously messy to maintain.
> If that were so, it would punish every person who got a DVD sent by resetting their place in line for all the other DVDs below it! I know that that doesn't happen by the pattern of DVDs I have gotten over the years. I manipulate my queue quite a bit. I get a lot of yellow/orange titles that I will have just added to the top 10 of my queue within the last couple weeks.
> All that matters, as far as I can tell, is the date/time you add the DVD to your queue, and it's current position in your queue when the Send Out process occurs, with a somewhat greater weight given to lower queue slot numbers.
> ---------------------------------

All right!! Finally some common sense enters, stage left, into the Cine! I had wondered about the computer having to shift queue positions every time something was shipped.

Thanks very much for the explanation.
post #62  on May 22, 2012 - 7:43 PM PDT  
> On May 9, 2012 - 10:26 AM PDT weezy wrote:
> ---------------------------------
> Hi guys, we just got our new envelope order in. A couple of things - the arrow points to the perforated side now. It's not on the same side as before but we flipped the perforation so that the arrow is pointing correctly.
> Also, we decided to ditch the green ink and go with all white envelopes. We were suspecting that the green ink was making the paper stock flimsier than it needed to be. The envelopes weigh what they need to weigh in order for the USPS to ship it first class, admittedly our envelopes were a touch heavier before and after talks with them they have made us drop the weight a touch.
> Please send me any questions here or support (at) greencine (dot) com if you have them!
> ---------------------------------

By the way, did anyone at all understand this post of weezy's? Why might green ink make paper stock any flimsier than red ink, for instance?

For quite a while now, GC had been sending out the old-style mailers, but in two distinctly different weights, pretty much at random as far as I could tell - sometimes sort of flimsy, and sometimes really flimsy. I finally received my first white mailer a few days ago (also with a chunk of the corner of mine torn off, same as what shiftless reported last week), and while I don't have a postal scale handy, it seemed to me it was the same weight and stiffness as the "sort of flimsy" green mailers. I don't know whether red paper is heavier than green or white paper, but it definitely is stiffer, a bit harder to tear, and much less prone to crumpling.

Since nearly every envelope I've received from their new shipping center looks like it's been through the mill on its way to me, I've started lavishing a lot of clear packing tape all over the mailer before posting it back, to improve its chances of actually getting back safely.

I'm currently on one-out, but back when I was getting three out at a time, I always returned all three discs in one mailer. This helps stiffen the whole thing, reducing rather than increasing the chance of damage in the mail. And GC saves a little on postage.

There's something else that took me a while to figure out. I've never seen this happen with a red mailer, but every now and then I've received a disc from GC that appears to be OK, but won't play. If you look carefully you can see a spot where the edge has been banged, and the top layer has peeled away slightly. This happens because the disc edge is up against the top or bottom fold of the mailer, unprotected. The pocket in a red mailer has a 1/4" glued edge at the top and bottom, with the only fold along one side. A sleeve helps give some protection against banging, so GC could prevent a bit of disc wastage by inserting the disc and sleeve sideways into the pocket. Subscribers probably won't do this with their returns, though.

And FWIW, I recently read that Reed Hastings has validated my years-long suspicion that he's anxious to get completely out of the DVD business and move to VOD only. Bye-bye to that already diminishing source of off-kilter indies and important foreign films. They've already made it impossible to search except by title. (What, you didn't want this week's blockbuster?)
post #63  on May 24, 2012 - 9:28 AM PDT  
> On May 22, 2012 - 7:43 PM PDT kaream wrote:
> ---------------------------------
> By the way, did anyone at all understand this post of weezy's? Why might green ink make paper stock any flimsier than red ink, for instance?
> ---------------------------------

I assume that the ink and the printing process makes the paper thinner. I don't think it matters what color the ink is.
post #64  on May 27, 2012 - 3:45 AM PDT  
> On May 24, 2012 - 9:28 AM PDT Cinenaut wrote:
> ---------------------------------
> > On May 22, 2012 - 7:43 PM PDT kaream wrote:
> > ---------------------------------
> > By the way, did anyone at all understand this post of weezy's? Why might green ink make paper stock any flimsier than red ink, for instance?
> > ---------------------------------
> I assume that the ink and the printing process makes the paper thinner. I don't think it matters what color the ink is.
> ---------------------------------

Can you spell "BS"? (You are familiar with the infamous "red envelope" rent-by-mail outfit that competes with GreenCine?, sometimes referred to in these discussions as "NF", no?) I think what you probably mean is that wetting the paper with any color ink may tend to loosen the integrity of the paper fibers, and it shouldn't matter what color it is. (Unless, I suppose, this green ink is has a significant lead component or something like that.)

I still am not sure which mailers weigh more; but the red ones definitely are a sturdier paper stock, more resistant to either crumpling or tearing than either GC's green or new white ones. A better quality paper, with a tighter fibre structure. Or perhaps impregnated slightly with a plasticizer, to mitigate the wetting action of ink.

So you're right - it can't be the color of the ink, but rather the quality of the paper stock. And as I pointed out, GC's new white mailers seem no sturdier than the better - (not the dreadful tissue-paper kind) - green mailers in this respect.

Another example of penny-wise/pound-foolish thinking at our favorite DVD source. I just can't wondering if anyone there has ever done a comparative cost analysis of mailers vs loss or damage to their discs. It's hard for me to imagine it's ever been done.

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