GREEN CINE Already a member? login
 Your cart
Help
Advanced Search
- Genres
+ Action
+ Adult
+ Adventure
+ Animation
+ Anime
+ Classics
+ Comedies
+ Comic Books
+ Crime
  Criterion Collection
+ Cult
+ Documentary
+ Drama
+ Erotica
+ Espionage
  Experimental/Avant-Garde
+ Fantasy
+ Film Noir
+ Foreign
+ Gay & Lesbian
  HD (High Def)
+ Horror
+ Independent
+ Kids
+ Martial Arts
+ Music
+ Musicals
  Pre-Code
+ Quest
+ Science Fiction
  Serials
+ Silent
+ Sports
+ Suspense/Thriller
  Sword & Sandal
+ Television
+ War
+ Westerns


Public Discussions

topics
GreenCine General
Feedback
Have suggestions, criticism or praise for the GreenCine community? Post them here. Please maintain a sense of decorum here.
1063

Feedback: Out of Stock
Topic by: jeffs
Posted: December 30, 2003 - 8:34 AM PST
Last Reply: January 7, 2004 - 3:26 PM PST

page  1  2      prev | next
author topic: Feedback: Out of Stock
jeffs
post #1  on December 30, 2003 - 8:34 AM PST  
Would it be possible to add a feature that shows when discs are out of stock? I've had my queue clogged up with discs over the past few months that you don't have any copies of. Its great that you show me a yellow or red bar, but apparently that only shows demand and not supply. Let's face it, no matter how low the demand if you don't actually have the disc my probability of getting it is right around zero. If these discs are actually flagged as out of stock, then I can move them down in my queue so I can have a chance at getting high demand discs. Trust me, its very frustrating to find that the discs that have occupied your top 2 slots for the past 6 weeks are MIA. As an additional benefit it would be super nice to actually have a date when the disc is expected back in stock (like the release dates).

I think you should have this feature for more than just queue management, its also a more honest way to operate. It's clear that you don't have to have a copy of a title for me to put it in my queue. I can even see a nice, non-red bar to boot. I've been a customer long enough that I don't think you are trying to decieve us by listing hundreds of titles that you don't and possibly never had, but at least this would clear up any doubt.

er, ok. One more piece to this. If you can't show an in-stock date, can you at least show that its on order? It seems that the MIA titles in my queue weren't ordered until I complained. I can understand that things slip through the cracks, but this would be a way for us to help.
Gradalis
post #2  on December 30, 2003 - 6:44 PM PST  
jeffs,

Once again, your timing is remarkable. Something quite like (and yet somewhat entirely different than) what you suggested will appear when you look here tomorrow. We've worked on this little improvement for many months and I think that it will dramatically change the "availability experience" of most (if not all) of our members.

Ideally, it will solve all of the problems that you mention.

promptly,
Jonathan Marlow
Team GreenCine
DLeonard
post #3  on December 31, 2003 - 12:52 PM PST  
I think I have just experienced this change. Is it the Request button replacing the Rent button?

Any explanation how this works? The title doesn't show up in my queue, so how am I supposed to keep track of these things?
Gradalis
post #4  on December 31, 2003 - 1:46 PM PST  
Is it the Request button...
Indeed.

Any explanation how this works?
There is a brief description in the FAQ illustrating how the Request List works. You'll find a link to the list in the left-hand nav above (directly beneath "Queue").
DLeonard
post #5  on December 31, 2003 - 2:10 PM PST  
So far I'd have to say this feature is a real winner. I know folks with their sequenced locked queues will be spinning madly for a while, but...I guess there are drawbacks to most things.

But now I know that Jack Hill's Pit Stop is not currently part of the vast GreenCine collection. So the next question of course is, how long of a wait should one expect for these requested titles?
jeffs
post #6  on December 31, 2003 - 2:12 PM PST  
ok, this feature is slightly easier then mailing you for requests, but it doesn't address my concern at all. I still have discs in my queue that you don't actually have. I still won't know if or when they've been reordered, and who knows how many other discs in my queue are out of stock. This would be fine if suddenly a request flag was there instead of a yellow or red bar, but right now this doesn't seem to help.

As for the new request feature, are there any plans to add discs that have not been released yet, or does this option only become available once they've been released?
Gradalis
post #7  on December 31, 2003 - 4:19 PM PST  
...how long of a wait should one expect for these requested titles?
It depend largely on the number of requests for each title and the ease of which we can add copies. In this particular case, I would suspect that we'll have all of Jack Hill's films before long (I donated my personal copy of The Snake People to GreenCine last week, for instance).

I still have discs in my queue that you don't actually have.
As of this moment, essentially every item with a "Rent" button reflects physical inventory, either in-house or (in very few instances) on order. Everything else is listed as "Request" now.

...are there any plans to add discs that have not been released yet?
Not as "Request" but we do intend to add many unreleased titles to the catalog in the weeks ahead (as placeholders for list and review purposes).
artifex
post #8  on December 31, 2003 - 8:27 PM PST  
Wow, 46 of my queued movies were moved to the request list :)
Thanks for making that list, though. Makes it a lot easier for me to see what I should be trying to get elsewhere, etc.
RChapoteau
post #9  on January 1, 2004 - 9:54 AM PST  
One particular title, Battle Angel, has been in my queue forever and eventually it started to say not available. I don't see an option to request this movie.
frannieb
post #10  on January 1, 2004 - 12:53 PM PST  
does this mean we can request titles that have been in stock and no longer are? i am a bit confused...

i looked at a few that i have been wanting, and no request button.
traam
post #11  on January 1, 2004 - 11:24 PM PST  
> On January 1, 2004 - 9:54 AM PST RChapoteau wrote:
> ---------------------------------
> One particular title, Battle Angel, has been in my queue forever and eventually it started to say not available. I don't see an option to request this movie.
> ---------------------------------

Crude im also looking fo rthis anime movie netflix recently moved it out of queue as no longer aviable an dnow greencine has doen the same thing grrrrrr.
underdog
post #12  on January 2, 2004 - 10:37 AM PST  
> On January 1, 2004 - 11:24 PM PST traam wrote:
> ---------------------------------
> > On January 1, 2004 - 9:54 AM PST RChapoteau wrote:
> > ---------------------------------
> > One particular title, Battle Angel, has been in my queue forever and eventually it started to say not available. I don't see an option to request this movie.
> > ---------------------------------
>
> Crude im also looking fo rthis anime movie netflix recently moved it out of queue as no longer aviable an dnow greencine has doen the same thing grrrrrr.
> ---------------------------------

Battle Angel does not have a "request" button because it is out of print, and unavailable to purchase. We had been trying to secure a copy, but as of now, it appears it can only be purchased used for $50-100 per disc. As soon as it again (crossing fingers) becomes available, I assure you we'll snag it!

Thus goes the whims of DVD distributors. Thanks for your patience!

Craig@greencine.com
AReviewer
post #13  on January 2, 2004 - 11:02 AM PST  
> On January 2, 2004 - 10:37 AM PST underdog wrote:

>
> Battle Angel does not have a "request" button because it is out of print, and unavailable to purchase. We had been trying to secure a copy, but as of now, it appears it can only be purchased used for $50-100 per disc. As soon as it again (crossing fingers) becomes available, I assure you we'll snag it!
>
> Thus goes the whims of DVD distributors. Thanks for your patience!
>
> Craig@greencine.com
> ---------------------------------

Let me get it straight. The "Request" button will appear for movies that satisfy all of the following conditions,
a) Have been released;
b) Are not 'out of print';
c) Have been in stock at Greencine for some time, but no longer are.
Right?
So, what about the movies that satisfy a) and b), but have never been a part of Greencine collection? How do we request those now?
JBellows
post #14  on January 2, 2004 - 9:08 PM PST  
> On January 2, 2004 - 12:26 PM PST Gradalis wrote:
> ---------------------------------
> How do we request those now?
> As before, write to DVDrequest@greencine.com.
> ---------------------------------

Aw, hell. Or public works maintained gardens. Whatever.

Battle Angel and Dagger of Kamui (see previous thread) are so worthy of ownership and then sharing. You know, I have been introduced to some wonderful anime and other genres I will never own but genuinely feel have influenced me through GC. Thank you, GC!!! And these are two fine examples of anime that, had I not been an otaku, would have shown me the light.

Again, thank you Greencine. Look, if I die tomorrow and I don't bring you any more business, don't change the model you are using and continue in the spirit that drives you now. And my ghost, somehow, will buy you a pint of Guinness. And if I don't, blame the Ghostbusters and dump their DVD (actually, don't. Its so 80s, it has to stay.)
Brujaria
post #15  on January 4, 2004 - 10:37 AM PST  
> On December 31, 2003 - 8:27 PM PST artifex wrote:
> ---------------------------------
> Wow, 46 of my queued movies were moved to the request list :)
> Thanks for making that list, though. Makes it a lot easier for me to see what I should be trying to get elsewhere, etc.
> ---------------------------------

Yeah, now I find out why over half of my queue was in red for months upon months (gimme a break with those "6 weeks" complaints!). There was no chance of ever getting at least 100 of them. I am now the proud owner of a 100 title request list (one of which is also Jack Hill's Pit Stop), and still have hundreds of reds in my rental queue.

Thanks to the GC crew for finally fessing up. After all of the discussion about Long Wait / Red statuses on these boards, not once did a GC rep come out and confess that they offer a large amount of discs for rent that they do not actually have any copies of. I think I was happier with CG before I found this out. Ignorance being quasi-blissful and all.

Since we are coming clean here, is there anything else you guys would like to share with the group?
NLee
post #16  on January 5, 2004 - 9:58 AM PST  
> On January 4, 2004 - 10:37 AM PST Brujaria wrote:
> ---------------------------------
> Since we are coming clean here, is there anything else you guys would like to share with the group?
> ---------------------------------

"Yes. We are also out of coffee."

(Scene from Airplane (1980), where the flight attendant was confronted with the same question... and then everybody panic)
Gradalis
post #17  on January 5, 2004 - 12:48 PM PST  
Since we are coming clean here, is there anything else you guys would like to share with the group?
Nope. As always, no secrets around here (despite "conspiracy theories" to the contrary).
moviebuffet
post #18  on January 5, 2004 - 6:55 PM PST  
here is an excerpt of a lil diddy i found floating on the web that relates tp GCs "OUT OF STOCK" issues:

Customer: In a nutshell. And I thought to myself, "a little French farce will do the trick," so, I curtailed my websurfing activites, sallied forth, and infiltrated your site of webitude to negotiate the rental of some fine unusual cinematographs!

GreenCine: Come again?

Customer: I want to rent some DVDs.

GreenCine: Oh, I thought you were complaining about the user community!

Customer: Oh, heaven forbid: I am one who delights in all manifestations of the purple-haired facial-pincushion convergence!

GreenCine: Sorry?

Customer: I dig the users just fine my man!

GreenCine: So they can go on listing their favorites, can they?

Customer: Most certainly! Now then, some DVDs please, my good man.

GreenCine: Certainly, sir. What would you like?

Customer: Well, eh, how about starting off with a little Costa-Gavras.

GreenCine: I'm, a-fraid we're fresh out of Costa-Gavras, sir.

Customer: Oh, never mind, how are you on Bunuel?

GreenCine: I'm afraid we never have that so early in the month sir, try next month.

Customer: Tish tish. No matter. Well, stout yeoman, one Wong Kar-Wai and one Kubrick, if you please.

GreenCine: Ah! It's beeeen on order, sir, for two weeks. Was expecting it this morning.

Customer: 'T's Not my lucky day, is it? Aah, Tarantino?

...... and it goes on and on as the original MPFC skit does.
Brujaria
post #19  on January 5, 2004 - 7:05 PM PST  
> On January 5, 2004 - 9:58 AM PST NLee wrote:
> ---------------------------------
> > On January 4, 2004 - 10:37 AM PST Brujaria wrote:
> > ---------------------------------
> > Since we are coming clean here, is there anything else you guys would like to share with the group?
> > ---------------------------------
>
> "Yes. We are also out of coffee."
>
> (Scene from Airplane (1980), where the flight attendant was confronted with the same question... and then everybody panic)
>
> ---------------------------------

LOL! I love that flick.

If we're going to quote Airplane about our sentiments... "I haven't felt this awful since we saw that Ronald Regan movie."
Brujaria
post #20  on January 5, 2004 - 7:10 PM PST  
> On January 5, 2004 - 6:55 PM PST moviebuffet wrote:
> ---------------------------------
> here is an excerpt of a lil diddy i found floating on the web that relates tp GCs "OUT OF STOCK" issues:
> ---------------------------------

That's funny as hell. GC is 'net famous enough to get a Python sketch re-written for them.
page  1  2      prev | next

about greencine · donations · refer a friend · support · help · genres
contact us · press room · privacy policy · terms · sitemap · affiliates · advertise

Copyright © 2005 GreenCine LLC. All rights reserved.
© 2006 All Media Guide, LLC. Portions of content provided by All Movie Guide®, a trademark of All Media Guide, LLC.