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1063

Can Greencine limit the number of disks mailed out on a given day?
Topic by: fdguarino
Posted: January 5, 2004 - 4:42 PM PST
Last Reply: January 6, 2004 - 7:43 AM PST

author topic: Can Greencine limit the number of disks mailed out on a given day?
fdguarino
post #1  on January 5, 2004 - 4:42 PM PST  
Is there is way for GC to limit the number of disks mailed out to me on any given day? I am currently a 8-disk subscriber, but often the delivery (to me and GC) bunches up right after Monday. Normally this is 3 or 4 disks, but with holidays this can be higher. Today GC received 7 of my 8 out disks.

The problem with this is that most of my queue is Anime series that I have nicely tied up in series lists. I'm already in the middle of about 12-15 series and the next one of each is often unavailable. This means that Greencine skips down the queue and picks up the first one of another series. Today it went all the way to 62, 66, 69, 75, 78 and 85 (for that matter, why only 6 instead of 7? not angry or anything since this may work in my favor, just curious) I'd really like to finish the series I've already started before starting any more. Tomorrow, some of the disks from the top of my queue may be available, but GC has already sent all 6 DVDs.

I can usually watch only 1 or 2 DVDs each night, no there is no value to me in receiving 6 all at once. If GC could send a 1 or 2 today and then send 1 or 2 tomorrow, then it would increase my chances of getting a DVD near the top of my queue.

If this is not possible, then I'm debating whether I should just print out my current queue and then delete all but the current series I'm trying to complete, I may get shortchanged a few DVDs each month this way, but I may have a better chance of getting the DVDs I want.

Does this make any sense to anybody else?

-FDGUARINO
IronS
post #2  on January 5, 2004 - 4:48 PM PST  
I put an unavailable (coming soon or red barred) title as the first in my personal list if I don't want to received any titles from that list yet. I do monitor my queue almost everyday so I tinker with it like this a lot.
Gradalis
post #3  on January 5, 2004 - 5:51 PM PST  
FDGUARINO,

Unfortunately, the situation you describe is entirely related with inconsistent USPS deliveries. Thanks to our frequent go-arounds with them, it appears that we should have a dependable solution for that (which we expect to be in-place by the end of the month, provided that they don't delay it further).

As for limiting the number of discs shipped, we can't really do that. We ship new discs out the same day that we receive returns and (as I figure it) that's how it should be.

dutifully,
Jonathan Marlow
Team GreenCine
dpowers
post #4  on January 5, 2004 - 5:57 PM PST  
i don't know how well it worked but somebody talked about putting all the loose discs into one big personal series, to force the system to wait a little bit. that might hang things up more than you want though.
fdguarino
post #5  on January 5, 2004 - 6:59 PM PST  
> On January 5, 2004 - 4:48 PM PST IronS wrote:
> ---------------------------------
> I put an unavailable (coming soon or red barred) title as the first in my personal list if I don't want to received any titles from that list yet. I do monitor my queue almost everyday so I tinker with it like this a lot.
> ---------------------------------


I think I have about 30 personal series already created. Since I log on to the Greencine web site everyday anyways (if only for some of the discussions), then I may be better off just maintaining a small list manually.
- FDGUARINO
syntax
post #6  on January 5, 2004 - 9:36 PM PST  
> On January 5, 2004 - 5:51 PM PST Gradalis wrote:
> ---------------------------------
> FDGUARINO,
>
> Unfortunately, the situation you describe is entirely related with inconsistent USPS deliveries. Thanks to our frequent go-arounds with them, it appears that we should have a dependable solution for that (which we expect to be in-place by the end of the month, provided that they don't delay it further).


Cool. I was about to start another thread that showed the shipping envelope and packaging that GameFly is using. The reason being that they're the only online rental service I've ever used that I haven't had a problem with damaged or lost discs. I figure that a service where the average member age is lower than GC would be worse. But, I'll wait and see how this new solution goes.

>
> As for limiting the number of discs shipped, we can't really do that. We ship new discs out the same day that we receive returns and (as I figure it) that's how it should be.


I respectfully disagree. I can see a slight wait to be helpful in certain situations such as what fdguarino mentioned. Again, referring to GameFly, they will wait one day after a disc is received if your top choice is unavailable. If in that period your top choice becomes available they will then ship it out. This has happened a total of four times to me. Every time the game was unavailable and every time it was shipped to me the next day. There's no way for me to verify it wasn't actually available. I can only go on what is reported to me by their "Q."

Another thing to consider is those are games that GF ships out. Most of the time the games take several weeks if not months to complete. That may be why they're more likely to wait until you get the top game on your list. DVD videos on the other hand can often be watched several times in one day... And, GF has a habit of overstocking games to meet demand and then sell them to customers who want them at a "previously played" price. Another company is obviously subsidizing them... Possibly NetFlix...


I can see an advantage to customers to have GC adopt this practice, but to a service such as GC where it may take months to acquire a long lost DVD that's no longer in print it may not be possible at all. Something to consider.
Gradalis
post #7  on January 6, 2004 - 12:36 AM PST  
Perhaps, at least, we can all agree that the majority of members would rather have immediate delivery (or as close as can be approximated with the USPS) rather than have us wait a day before sending the next disc in your queue. If you want to create a lag, you will have to do it on your end. We are not in the business of waiting.

What you describe could work if we knew for certain that a particular title would be (or at least "should be") returned on a particular day (as in a bricks-and-mortar video store with due-dates). Waiting another day on the chance that a copy of the top disc in your queue might come back isn't entirely practical.
larbeck
post #8  on January 6, 2004 - 3:24 AM PST  
> On January 6, 2004 - 12:36 AM PST Gradalis wrote:
> ---------------------------------
> ...If you want to create a lag, you will have to do it on your end. We are not in the business of waiting.
>
I so lovingly AGREE! Let Greencine put is energy in other things. "I'm getting too many DVD's at once" is just a bit close to statements like "I have too many cars to drive, I can't decide which one to drive" or "I own too many CD's" or "That damn FDIC limit - will they ever raise it again?"
dpowers
post #9  on January 6, 2004 - 7:43 AM PST  
> What you describe could work if we knew for certain that a particular title would be ... returned on a particular day ... Waiting another day on the chance that a copy of the top disc in your queue might come back isn't entirely practical.

no but it would be practical to advance a person their next open slot to wait for something that's been at the top a while, this idea.

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