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1063

can i keep my queue alive while i suspend my account?
Topic by: kingturtle
Posted: August 15, 2007 - 5:37 PM PDT
Last Reply: August 18, 2007 - 1:38 AM PDT

author topic: can i keep my queue alive while i suspend my account?
kingturtle
post #1  on August 15, 2007 - 5:37 PM PDT  
My wife and I are going to Japan for a year to teach English. During that time, I have to stop my subscription to GreenCine. However, I don't want to lose my queue. It has taken me a long time to get all the movies on there that I want to see.

Is it possible to keep my queue alive even though I am not subscribing anymore? I'll be back in 12 months to start subscribing again.

Thanks.
kingturtle
post #2  on August 16, 2007 - 6:03 PM PDT  
I sent an email today asking for my account to be suspended. I have not heard a word back.
doozer
post #3  on August 17, 2007 - 2:31 PM PDT  
Hey Kingturtle! I just wanted to address both of your posts here.

Account suspension does not expire. This means that we will retain your username and queue indefinitely, and your account will remain on suspension until we receive word from you that you want to reactivate your account. When you're ready to come back to GreenCine just drop us a line at support@greencine.com and we'll unsuspend your account.

Just to let you know, your e-mail was received yesterday when you sent it, and your account was suspended at that time. You were sent an e-mail as well so if you haven't gotten it you may want to check your spam folders.


Hope this helps, and good luck in Japan!
artifex
post #4  on August 18, 2007 - 1:38 AM PDT  
Sounds like fun, kingturtle! Have a great adventure.

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