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1063

Does anyone know how to rate the movies we rent?
Topic by: maxblechman
Posted: May 5, 2002 - 7:09 PM PDT
Last Reply: May 10, 2002 - 12:24 AM PDT

author topic: Does anyone know how to rate the movies we rent?
maxblechman
post #1  on May 5, 2002 - 7:09 PM PDT  
I would like to rate them, but I can't seem to find out how to do that.

hneline1
post #2  on May 5, 2002 - 8:46 PM PDT  
If you look at your "Rental Queue" page, there is a link to Shipping History. Alternately, you can go to "Your account" from the link in the upper right, and there is a link to Shipping History on the Your account page.

The Shipping History page lists what you have currently out (unfortunately, no ratings graphic for those directly on that page, so you would have to click the title to go to the product description page for each movie), and the list of all the movies that you've rented and returned so far (fortunately, with ratings graphics on that page, so just click the graphic to rate the movie).

Hope that answers the question... or are you asking more fundamentally, how does the ratings graphic work? :-)
winky
post #3  on May 6, 2002 - 5:38 PM PDT  
> On May 5, 2002 - 8:46 PM PST hneline1 wrote:
> ---------------------------------
> If you look at your "Rental Queue" page, there is a link to Shipping History. Alternately, you can go to "Your account" from the link in the upper right, and there is a link to Shipping History on the Your account page.

the next release should include the ability to rate your recent rentals directly from the email confirmation of receipt. stay tuned...

oldkingcole
post #4  on May 10, 2002 - 12:12 AM PDT  
I am also confused by the new rating method. The old drop-down box was simple and impossible to misunderstand. The new one looks slick, but has no obvious control surfaces to work with.

I roll my mouse over it and the yellow "led"s light up. There are ten LEDs, so I assume the scale is from one to ten. I move the mouse until 9 LEDs are lit, then I click. A little square window pops up momentarily then disappears. The annotation below the LED graphic still reads "0 votes". There don't seem to be any other buttons to push in order to rate a DVD, so I think the rating interface needs some redesign. But it's also possible that I'm just being a typical "clueless user" and overlooking something blindingly obvious.

Still, since I'm admitting my cluelessness, I'd like to also point out that it is not at all obvious how to read the dual-layered rating graphic. Had Helen not explained somewhere (I forget where, now) that the top row of LEDs showed the average rating and the bottom row showed my rating, I certainly wouldn't have been able to intuit this from looking at the unmarked, unlabeled graphic. So while the new graphic looks slicker than the old dropdown + button interface, it actually seems like a step backward in terms of intelligability and usability. At least, from my "clueless user" perspective. :-)
oldkingcole
post #5  on May 10, 2002 - 12:24 AM PDT  
As a follow up to my previous post, I should point out that I was trying to rate a DVD from its page, not from my shipping history. I just did a search on the title, went to the page, and tried to rate it from there.

Evidently, my rating was accepted, but since it didn't force a page refresh, the "0 votes" text below the ratings graphic didn't get updated, leading to a false-feedback which told me that my rating vote hadn't been accepted even though it had.

Leaving the page and then coming back revealed that, yes, my rating was accepted.

Still, I think this interface is not very intuitive or user-friendly. At minimum, it should cause a page refresh to force an update of the text below it (or, make the "(Average 0.00) 0 Votes" text be inside a textbox so that you can use JavaScript to dynamically update it when someone selects a rating. That probably wouldn't look too good, though.)

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