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Have suggestions, criticism or praise for the GreenCine community? Post them here. Please maintain a sense of decorum here.
1063

A vote for a distribution center on East Coast
Topic by: sangretoro
Posted: November 8, 2003 - 7:59 AM PST
Last Reply: March 25, 2004 - 11:14 AM PST

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author topic: A vote for a distribution center on East Coast
sangretoro
post #1  on November 8, 2003 - 7:59 AM PST  
Hi, everybody. I just wanted to say that I love GreenCine, but I have 1 major problem, I know that this have probably been covered many a time, but I wanted to lend my official support to a request for an East Coast Distribution center. GreenCine is great, but it takes 4-6 days for a movie to travel each way for me. That doesn't come out to many movies a month for me, and if I get a little delayed, as little as 3. I really want this to work out for me, but a 1-2 week turn around time makes it hard to justify for me.
kegsy
post #2  on November 8, 2003 - 9:20 AM PST  
I vote YES for an east coast dist center.
hamano
post #3  on November 8, 2003 - 10:24 AM PST  
I live on the East Coast, but I'm not sure, after having been a member for a few months, if this is a good idea. The USPS is very uneven. Sometimes it takes 5 or 6 days, sometimes it just takes 2 days. Building an East Coast Distro is a major step that GreenCine isn't likely to take real soon.

I think an alternate step would be if they kept track of members' in and out dates. A computer program should be able to spit out an average travel time for DVDs for each member. In communities with more than one member, like Boston, NYC or Washington, the results can be further averaged to nullify personal return habits (maybe scooter keeps all his disks for a week, maybe he always returns them the next day...)

Then GreenCine can come up with a system-wide average delivery time (say 3 days for the purposes of this discussion). Then they can award extra discs to members who almost always seem to have longer than average delivery times. Maybe someone who always has a 6 day delivery time on average gets an extra rental every other month or so. Or maybe once a month. All these factors can be considered and an award system can be calculated! We've got computers!

The only way members can cheat this system is if they LIE about how long they typically keep their discs. But such members are SCUM and are probably cheating us already, keeping discs they like and reporting them missing and stuff like that. I'm sure pattern modeling and statistical analysis can eventually root out such SCUM.

Anyway, I'd be happy with such a system. Maybe statistical data will bear out that although I'm on the east, I'm no better or worse off than someone living in Barstow, CA. Then I'd get no benefits but that would be fair. But if someone lives in Staunton, West Virginia or Wisdom Montana, all geographically closer to SF than I am, but it takes them 7 days to get their discs because of their remote locations, I'd be happy if they get the benefit of an extra rental once in a while to even things out.
RChapoteau
post #4  on November 8, 2003 - 11:59 AM PST  
While I would like an east coast center I understand that it would be exteremly costly. The one thing they can do that would help out a lot that shouldn't be as cost prohibitive is adding an advanced return feature as I described in another post. That will at least save a few days.
sangretoro
post #5  on November 8, 2003 - 2:09 PM PST  
I think keeping track of our delivery times can only be helpful for GC. Also, I love the idea of an advanced return.
Scooter
post #6  on November 9, 2003 - 12:16 PM PST  
I wonder if GC can make certain topics "sticky" so they always show at the top of the forum. I've seen this subject covered 3x in 2 months (I'm not annoyed... just thinking "sticky" would be helpful).

GC has dropped strong hints than an East Coast center is very likely in 2004.

Note that this doesn't necessarily mean movies would be stocked same as with the Cali office (they could, for example, just process the disc then forward it to the next customer. I do not know this to be planned, but it's what I would do to start.. doesn't require more inventory, and makes better use of what they already own.)

GC haven't ruled out Advance Return either. I think they have reservations about granting us this feature only because they are commited to something else, like an East hub (Advance Return would have no use at that point, and "removing" the feature would be a pain I guess).
Scooter
post #7  on November 9, 2003 - 12:19 PM PST  
> On November 8, 2003 - 10:24 AM PDT hamano wrote:
> ---------------------------------
(maybe scooter keeps all his disks for a week, maybe he always returns them the next day...)
> ---------------------------------

SAME day if I can help it! :-D

I'm 1 mile from a north-of-Boston hub, so if I drop off the movie late at night, by 6AM the next morning it is in motion...



hamano
post #8  on November 9, 2003 - 1:29 PM PST  
> On November 9, 2003 - 12:16 PM PDT Scooter wrote:
> ---------------------------------
> I wonder if GC can make certain topics "sticky"
> ---------------------------------

Well, this topic's been "sticking" in my mind for a few months, and thinking over everyone's suggestions and complaints, I think that an East Coast Center (ECC) might not help us that much. Maybe a few members who live close to the ECC, but they'd have to start paying sales tax!

I think the "advance return notification" idea is good, and I think my idea of some kind of points bonus system for places that have slow service might also work. If anything it would be FAIR, because some people on this side of the Mississippi get exceptionally fast USPS service, and some members in the West get service that's as slow or worse than service to Maryland!
underdog
post #9  on November 9, 2003 - 2:58 PM PST  
Howdy,

Everyone who is interested in this topic should probably read through a previous discussion about it first, just to see if some of your question(s) are answered.

As we said there, for now we are looking at some other methods to help out our East-of-the Missisippi members, and then will revisit this next year to see what is feasible.

Thanks all!

Craig@greencine.com
stevendj
post #10  on November 10, 2003 - 5:45 AM PST  
I like this idea of having members vote on GreenCine's business plan. I vote YES on having the protective mailers be made of chocolate.
stevendj
post #11  on November 10, 2003 - 5:46 AM PST  
I like this idea of having members vote on GreenCine's business plan. I vote YES on having the protective mailers be made of chocolate.
hamano
post #12  on November 10, 2003 - 7:06 AM PST  
> On November 10, 2003 - 5:46 AM PDT stevendj wrote:
> ---------------------------------
> I like this idea of having members vote on GreenCine's business plan. I vote YES on having the protective mailers be made of chocolate.
> ---------------------------------

Hey hunchback, no double votes! But I also vote AYE on the chocolate idea! My favorite is the Cote D'Or Dark with Hazelnuts from Belgium!
stevendj
post #13  on November 10, 2003 - 9:59 AM PST  
> On November 10, 2003 - 7:06 AM PDT hamano wrote:
> Hey hunchback, no double votes!

See, this is what's wrong with electronic voting
machines. I swear I only hit the button once.
(But I used to live in Chicago, so it's okay.)
Brujaria
post #14  on November 12, 2003 - 7:26 PM PST  
> On November 10, 2003 - 7:06 AM PDT hamano wrote:
> ---------------------------------
> > On November 10, 2003 - 5:46 AM PDT stevendj wrote:
> > ---------------------------------
> > I like this idea of having members vote on GreenCine's business plan. I vote YES on having the protective mailers be made of chocolate.
> > ---------------------------------
>
> Hey hunchback, no double votes! But I also vote AYE on the chocolate idea! My favorite is the Cote D'Or Dark with Hazelnuts from Belgium!
> ---------------------------------

Phew! Ok, good. I don't have to tee-off about how much American chocolate sucks.
cryptoc
post #15  on November 16, 2003 - 11:12 AM PST  
How about just a small east coast distribution subcenter? Thanks to the fact that everybody has a queue, Greencine already knows ahead of time who wants what, how badly, and how long they usually take. So, if the next person in line after the current person is on the east coast, the return address on the envelope will be for the east coast center. High demand films can do little "tours" where they are kept in the east coast subcenter for a while to cover all the demand in that region, before being returned to the main west coast depository. Films with multiple copies can be preferentially kept at both locations, governed by demand.

On the other hand, this isn't all that different from a second major distribution center. Greencine would just be preemptively keeping the traffic there small. OTOH, it would make things harder to keep track of. But the center itself would require maybe two people and not a whole lot of space. Really, the smartest place would be a cheap location near a major USPS traffic sector. St. Louis or something.
Ayato
post #16  on November 22, 2003 - 12:35 PM PST  
I vote for one too :)
artifex
post #17  on November 26, 2003 - 1:07 PM PST  
> On November 22, 2003 - 12:35 PM PST Ayato wrote:
> ---------------------------------
> I vote for one too :)
> ---------------------------------


I vote for a southern distribution center.
My friends with N****** here in Texas say they will take a disc back to the post office one day and get the notification of return in the next day's email, and get the next discs usually that day, or the next. I don't know yet how long GC will take for me yet, as I just signed up yesterday and it's a holiday week, but I doubt it will be nearly that quick if they're all coming from California. In fact, I'll post a note here when the first ones, sent yesterday afternoon at 5PM or so, get here :)

danny
post #18  on March 1, 2004 - 4:56 AM PST  
> On November 9, 2003 - 2:58 PM PST underdog wrote:
> ---------------------------------
> Howdy,
>
> Everyone who is interested in this topic should probably read through a previous discussion about it first, just to see if some of your question(s) are answered.
>
> As we said there, for now we are looking at some other methods to help out our East-of-the Missisippi members, and then will revisit this next year to see what is feasible.
>
> Thanks all!
>
> Craig@greencine.com
>
> ---------------------------------

How is it coming along?
Gradalis
post #19  on March 1, 2004 - 2:33 PM PST  
How is it coming along?
If every member on the opposite coast convinced one or two friends to join, I could easily make a stronger argument to the folks around the office that the NYC (or elsewhere) distribution center is an absolute short-term must-have. I am still targeting year-end but, at the current rate, it might take a little longer.

There it is, crass as it might seem. Sign-up your friends! Click the "Refer a Friend" button on the left and convince them to try us out for free (and then, despite a handful of drawbacks delivery-wise for folks bordering the Atlantic, convince them to stick around). You'll get your wish.

adaptively,
Jonathan Marlow
Team GreenCine
cryptoc
post #20  on March 12, 2004 - 9:48 AM PST  
> There it is, crass as it might seem. Sign-up your friends! Click the "Refer a Friend" button on the left and convince them to try us out for free (and then, despite a handful of drawbacks delivery-wise for folks bordering the Atlantic, convince them to stick around). You'll get your wish.

I did that, but my friend is in Berkeley, which is why I recommended it to her. I'm in CT. I like the atmosphere here, but the turnaround time is becoming bothersome, I always feel like I have to watch my movies ASAP even if I'm short on time because otherwise I won't be getting my money's worth relative to even a Blockbuster (tho' BB's selection totally blows). I often wonder whether I should switch to NF, but as best I can tell from their website their anime selection sucks relatively. Although that may be just their "sample" webfront, I don't know. If I weren't such an incredible geek when it comes to movies, I probably would have gone with them initially.
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