GREEN CINE Already a member? login
 Your cart
Help
Advanced Search
- Genres
+ Action
+ Adult
+ Adventure
+ Animation
+ Anime
+ Classics
+ Comedies
+ Comic Books
+ Crime
  Criterion Collection
+ Cult
+ Documentary
+ Drama
+ Erotica
+ Espionage
  Experimental/Avant-Garde
+ Fantasy
+ Film Noir
+ Foreign
+ Gay & Lesbian
  HD (High Def)
+ Horror
+ Independent
+ Kids
+ Martial Arts
+ Music
+ Musicals
  Pre-Code
+ Quest
+ Science Fiction
  Serials
+ Silent
+ Sports
+ Suspense/Thriller
  Sword & Sandal
+ Television
+ War
+ Westerns


Contact GreenCine Customer Service:
support@greencine.com

RENTAL HELP

QUEUE

Your Queue
The Rental Queue is your list of desired DVDs. You add a title to the bottom of your Rental Queue by clicking the "Rent" button by any title on the GreenCine site. Then, we will send you DVDs by US Mail. If your first title is not in stock, we will send you the next available title in your Rental Queue. After you have finished watching a DVD, return it to us in the pre-paid mailer, upon receipt we will send you the next available title in your Queue. Back to Main Help Page

Availability Color Bar
The Queue Status next to a title in the Rental Queue shows whether a title is available or not. GreenCine uses a five-level scale to indicate the probability of receiving a specific DVD in your rental queue immediately. The indicator bars are both color-coded and size-weighted to indicate the levels on the scale. The scale, from highest to lowest probability, is as follows: green (highest likelihood), blue, yellow, orange, and red (lowest). The longer the indicator bar, the better your odds of receiving that particular DVD. A short indicator bar indicates higher demand among other members for a given title. If a title has a short indicator bar, it may be skipped to give you the next item currently available.
Back to Main Help Page

Personal Series
A personal series is a group of discs that you want to receive according to how they are ordered in your queue. This group of discs is created by you. Any discs in your queue may be grouped together, making them go out in the order they are positioned in your queue. Most common uses for a personal series include Anime series or TV series, in which a viewer would like to see the discs in story order (i.e., vol. 1 first, etc.).

To create a personal series, open the personal series window by clicking on the "open personal series window" link. Name your series, check off the movies you wish to place in this series, and click the "create series" button.

If you no longer wish to receive them in order, and would just like to receive discs according to disc availability, you only have to delete your personal series.
Back to Main Help Page

Request List
In order to allow for access to nearly every movie released on disc (and a few that aren't), we've created the ability for our members to request titles that we do not currently carry by simply clicking the "Request" button. The button appears on our movie description pages in place of the "Rent" button, where applicable. When you "Request" a title using this method, it's added to your Request List, conveniently archiving every one of your requested titles. When the discs arrive, we simply move them to your queue and notify you by email. Pretty handy, right?

If you'd like a title to be made available for request, drop an email to catalog@greencine.com. Back to Main Help Page

Checkout
Unlike a shopping cart, there is no "check out" button. Once you put an item in your Rental Queue, that's all you have to do. You can change the order or remove items. GreenCine will automatically send you DVDs up to the most allowed out at once according to your plan level.
Back to Main Help Page

Quick Returns!
New! You can now let us know you've sent your movies back by going into your rental queue and clicking the "quick return" link. We'll automatically send you the next available titles in your queue within two days, even if your shipments have not yet arrived to our shipping facility.

Note: We must receive the movies you've marked as returned before the next set of movies becomes available for "quick return" processing.

MEMBERSHIP

Membership Plans
GreenCine's membership plan levels are as follows:
  • 1-Out @ $9.95/month
  • 2-Out @ $14.95/month
  • 3-Out @ $21.95/month
  • 4-Out @ $27.95/month
  • 5-Out @ $33.95/month
  • 8-Out @ $49.95/month

Register now!

What does this mean? Well, say, if you're set up on the 3-out plan at $21.95 per month, our standard membership rate, you're allotted up to 3 DVDs out at any one time. Once we receive a return, we send your next rental out to you the same day. The two out at a time plan allows you two discs checked out at any given time; etc. The higher your plan, the more discs you'll have lying around to watch at any given time, of course.

Now available: Buyer's Club plan - 0 DVDs checked out at once. Watch Video-on-Demand and DivX content only - no monthly fees. Fee is charged as each transaction occurs.
Back to Main Help Page

Trial Memberships
Typically, GreenCine does not offer free trial memberships except as part of special promotions. Special promotions are limited and usually associated with an event or a season. Otherwise, the answer is essentially, "nope."
Back to Main Help Page

Changing Your Membership Plan
For paying members, the plan change does not take effect until the beginning of your next billing month. On that date, you will be billed for the new plan fee and your new plan starts. If you are increasing your plan (e.g. going from 3 out to 8 out), you will receive more DVDs starting that date. If you are decreasing your plan (e.g. going from 8 out to 3 out), you will not receive any new DVDs until you return your extra DVDS. For trial and Buyer's Club members that are transitioning to add rental a membership, the plan change takes effect immediately and you are billed for your first month at the new level when you submit the form.
Back to Main Help Page

Sales Tax
California residents are charged 8.5% sales tax.

Donations
Each month, a portion of revenues is set aside for donations to film arts organizations. See donations for details.
Back to Main Help Page

SHIPPING

Returning your DVD
You received each DVD disc in a two-section paper mailer along with a protective cardboard insert. When you receive a DVD, tear off the top portion of the mailer with your address on it. When you are done watching the DVD, just put the DVD back inside the cardboard insert. Then place in the bottom part of the mailer already pre-stamped and addressed to GreenCine, seal the mailer, and drop the mailer into US Mail. You will receive an automatic email confirmation when GreenCine receives your DVD and we will send you the next available DVD in your Rental Queue.
Back to Main Help Page

Waiting for your DVD
We've had a handful of incidents where US Mail doesn't deliver the DVD promptly or the DVD has gotten lost. Please wait one week. If you still haven't received your DVD, drop us a line about it using the support form or send an email to: support@greencine.com, so we can help you receive the movie you want as soon as possible.
Back to Main Help Page

Damaged/Defective DVD
Drop a line to GreenCine Customer Support using the support form or send an email to: support@greencine.com, and send the DVD back to GreenCine with a note written on the return envelope. When we receive it, we'll send you the next available item in your Rental Queue, as if you were simply returning a disc. Then, you can put the title back in your Queue if you want to receive another copy.

For DVDs that are skipping or getting stuck, we also suggest you check the disc for dust and lint, as it might just need a cleaning. Pick up the disc and either hold it by the edge or place a finger through the center hole. Use a clean, soft cloth to wipe the surface: start at the center and then move out to the edge. Make sure you wipe across the disc rather than in a circular motion, which can damage the disc. You can also try a cloth dampened with a gentle cleaning solution and rewipe. (Never use household cleaners or solvents.) And of course keep discs inside their protective cases or sleeves when not in use. You should also keep the inside of your player clean by dusting regularly.

Also, please note that some DVDs just don't play well on certain DVD players.

Back to Main Help Page

Shipping Time
GreenCine ships from Southern California. If you're on the West Coast, delivery time is normally 1-3 days. If you're on the East Coast, figure about 2-4 days. Note: GreenCine only ships within the United States and to APO addresses.

And as mentioned above, you can now speed things up by letting us know you've sent your movies back using Quick Returns: go into your rental queue and clicking the "quick return" link. We'll automatically send you the next available titles in your queue within two days, even if your shipments have not yet arrived to our shipping facility. We must receive the movies you've marked as returned before the next set of movies becomes available for "quick return" processing.
Back to Main Help Page

Shipping center
Shipping centers don't grow on trees, you know. But seriously, we may eventually consider opening another shipping center, but that day may be quite a ways off. We're smaller than our main competitor and are fine with that -- it's how we can do things like write personal responses on the message boards, give better customer support, etc. Our scaling strategy calls for maintaining roughly the same sorts of ratios of personnel and time-devotion so we can maintain the same quality of service as we grow. For now, we're doing a lot of magical things to make the shipping times go as fast as possible and think the improvements we've made to this area will suffice.
Back to Main Help Page

Customer Support
You may reach our customer support team by sending an email to: support@greencine.com.

GreenCine customer support is handled Monday to Friday 9:00AM to 5:00PM Pacific Time. Be nice when writing to them! They work really hard to help you out with GreenCine issues. Sorry, we currently do not offer customer service by phone, only via e-mail.
Back to Main Help Page

GreenCine Mailing Address
For editorial and promotional queries: GreenCine ATTN: Editor, PO Box 25291 Santa Ana, CA 92799
For Shipping and all other queries: PO Box 25291 Santa Ana, CA 92799
Back to Main Help Page

ACCOUNT

Editing my account info
First, make sure that you are logged into your account. Go to your account page where you can make all sorts of wacky changes to your information. To change your phone number or e-mail address, click on the change contact info link at the bottom of the screen; to change your shipping information, click on the change shipping info link in the shipping information section of the account page; to update your credit card info, click on the change credit card info link on the billing information section of the account page... well, you get the drift. It's all there on that page.
Back to Main Help Page

Forgot Screen Name/Password
If you're logged in, you must first log out of your account completely by clicking on the if you're not [screen name], click here link at the upper right hand corner of the GreenCine site. You'll be sent to the login page .

If you're not logged in, go to the login page at http://www.greencine.com/login.

Click on the "forgot your password or screen name?" option. Then enter your email address and we'll send you your password and screen name. If you're still unable to log in, email support@greencine.com for more help.
Back to Main Help Page

Changing Your Membership Plan
For paying members, the plan change does not take effect until the beginning of your next billing month. On that date, you will be billed for the new plan fee and your new plan starts. If you are increasing your plan (e.g. going from 3 out to 8 out), you will receive more DVDs starting that date. If you are decreasing your plan (e.g. going from 8 out to 3 out), you will not receive any new DVDs until you return your extra DVDS. For trial and Buyer's Club members that are transitioning to add rental a membership, the plan change takes effect immediately and you are billed for your first month at the new level when you submit the form.
Back to Main Help Page

Newsletter
GreenCine's weekly newsletter, The Dispatch, is free for all members and should be arriving in your email box every Tuesday. If it's not, check your member settings by clicking on "your account" and then "edit your profile." At the bottom is an option to "Subscribe to the GreenCine newsletter." Select "yes." Do the opposite if you no longer wish to receive the newsletter (but why would you want to do that? It's chock full of reviews of new DVD and VOD titles, staff picks, links to articles, tips on using our service and notices of upcoming events.) You can also go to our marketing and public relations blog, Pravda, for Dispatch archives.
Back to Main Help Page

Cancellation policy
If for some reason (sob!) you need to call it quits (sob), you can close your account (waah!) by visiting https://www.greencine.com/account and selecting "Close Account." You will have 10 days after the end of your last billing cycle to send your outstanding rentals back to us. This is your closure grace period. If your discs are not received by the end of your closure grace period, you will be billed for the suggested retail replacement costs of the unreturned DVDs. No additional DVDs will be shipped out to you while your account is in closure state.

If you change your mind about closing your account, you may continue your membership by visiting your Account page and selecting "Cancel Account Closure" at any time prior to the end of your closure grace period.
Back to Main Help Page

GreenCine Mailing Address
For editorial and promotional queries: PO 8040 Canoga Park, CA 91309-8040
For Shipping and all other queries: PO 8040 Canoga Park, CA 91309-8040
Back to Main Help Page

CATALOG

Rent and Other Buttons

  • RENT: We have it and, if you're a member, you can rent it now. For titles that are about to be released, the "Rent" pop-up will tell you the exact date that it will become available (and it will be listed with the date in your queue).
  • REQUEST for RENTAL: Although it was released (or is about to be released) on disc, we don't have it yet. Members can "Request" it and the title will be added to your "Request List." When we've received a number of requests for the title, we'll add it to our collection (and we'll automatically move it from your "Request List" to the end of your queue).
  • NOTIFY: These titles are not yet available on DVD. If you click this button, we'll send you an email to let you know when they're released (or announced for release).
  • OUT-OF-PRINT: There isn't a button associated with this status. If you see the text "This title is currently unavailable on disc or is no longer in-print," it means that the film used to be available but is currently out-of-print. If you added it to your queue when it was available, it remains there until it eventually becomes available again. Otherwise, we'll add it back for "Rent" or "Buy" whenever it is re-released.
  • WATCH: Occasionally, in addition to one of the above conditions, you will also see "Watch" as an option. This refers to titles available for Video-on-Demand or DivX.
  • BUY (New!) You now have an option to purchase brand new DVDs from GreenCine. Click on the buy button from the product page to add the DVD to your cart. Check out is quick and easy, plus we offer FREE Priority Shipping to all orders over $50.

We've also changed the way our catalog pages work for multi-disc sets. If you would like to buy a box set, all you have to do is hit "buy" on its product page, of course, but if you wish to rent it, or rent some of the volumes but not all of them: 1) Click the "rent" button. That will bring you to 2) a second page, where you can either click on the "rent all" link, or rent individual volumes. It's simple!
Back to Main Help Page

No Longer Available
There are some products that are displayed in our catalog but they don't have any buttons. GreenCine maintains these items for member lists and review purposes. If a title had previously been available, a member may have added it to their list; deleting it would be a bit jarring to someone worked so hard to build a list. Ditto for reviews. Also, titles go out of print, and then come back in print; leaving it in the catalog makes it easier for us to go in and make the title live again. (Don't ask us to explain DVD rights issues and DVD release patterns, because it involves a heady mix of astrology and astrophysics, and you don't want to go there.)
Back to Main Help Page

Suggest a title that's missing from our catalog
Send your DVD requests to dvdrequest@greencine.com, and we'll consider it carefully. We can't guarantee that we'll pick up every title requested -- other factors come in to play, such as availability of that title, cost, how many other people would be interested in renting said title, etc. -- but we will both consider it and let you know.
Back to Main Help Page

Error in catalog
You may suggest corrections to our catalog by writing to catalog@greencine.com.
Back to Main Help Page

Non-region 1 DVDs
We do rent out some all-region DVDs, because there are some ultra-cool titles which are not yet available in the US as R1 discs. But we're not telling you which ones. They are just quietly mixed in with the other discs.
Back to Main Help Page

What are region codes?
Thanks to Jim Taylor and his very helpful DVD Demystified site for this, because he said it better than we could:
Motion picture studios want to control the home release of movies in different countries because theater releases aren't simultaneous (a movie may come out on video in the U.S. when it's just hitting screens in Europe). Also, studios sell distribution rights to different foreign distributors and would like to guarantee an exclusive market. Therefore they required that the DVD standard include codes that can be used to prevent playback of certain discs in certain geographical regions. Each player is given a code for the region in which it's sold. The player will refuse to play discs that are not coded for its region. This means that a disc bought in one country may not play on a player bought in another country. Some people believe that region codes are an illegal restraint of trade, but there have been no legal cases to establish this.

Regional codes are entirely optional for the maker of a disc. Discs without region locks will play on any player in any country. It's not an encryption system, it's just one byte of information on the disc that the player checks. Some studios originally announced that only their new releases would have regional codes, but so far almost all Hollywood releases play in only one region. Region codes are a permanent part of the disc, they won't "unlock" after a period of time. Region codes don't apply to DVD-Audio, DVD-ROM, or recordable DVD (see below for more detail).

There are 8 regions, each of which is assigned a number. Players and discs are often identified by the region number superimposed on a world globe. If a disc plays in more than one region it will have more than one number on the globe. The regions are:
1. U.S., Canada, U.S. Territories (This is us, in case you're wondering)
2. Japan, Europe, South Africa, and Middle East (including Egypt)
3. Southeast Asia and East Asia (including Hong Kong)
4. Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean
5. Eastern Europe (Former Soviet Union), Indian subcontinent, Africa, North Korea, and Mongolia
6. China
7. Reserved
8. Special international venues (airplanes, cruise ships, etc.)
Technically there is no such thing as a region 0 disc or a region 0 player. There is such thing as an all-region disc. There are also all-region players. Some players can be "hacked" with special command sequences from the remote control to switch regions or play all regions. Some players can be physically modified ("chipped") to play discs regardless of the regional codes on the disc. This usually voids the warranty, but is not illegal in most countries (since the only thing that requires player manufacturers to region-code their players is the CSS license). Many retailers, especially outside North America, sell players that have already been modified for multiple regions, or in some cases they simply provide instructions on how to access the "secret" region change features already built into the player. Interesting side note: On Feb. 7, 2001, NASA sent two multiregion DVD players to the International Space Station.


Back to Main Help Page

DVD Box Cover Art and versions
Box art is for reference purposes only and might not represent the exact edition of a particular film that we have in stock. We do try our best to match our product with the box art on the website.

We always make an effort to buy the best available version of every film. If there is a letterboxed edition, we carry that. If the import version differs from the domestically released disc, we'll try to carry both. If a superior version is released, we'll replace all of our existing copies with the new version.
Back to Main Help Page

COMMUNITY

Rating a film
The rating graphic is a double row of squares near each DVD throughout the GreenCine site. Green squares on top represent Average Rating for the DVD among all members. Yellow squares on the bottom represent your personal rating. You can also rate Member Lists. To rate an item, click a square on the bottom row to give it a 1-10 rating. Should you later change your mind about a film, you can go back and change your rating at any time by clicking on a different square.
Back to Main Help Page

Member Lists
A Member List is a set of movies GreenCine members have put together to share on the GreenCine site - it's a way to express your movie tastes by grouping titles together in an fun, interesting and possibly helpful way, for example, Movies Mocked by the Simpsons, or Past Foreign Film Oscar Winners. First, go to "View Your Lists" link on the left side of the Web page. Now click on "create a new list, the link that is on the upper right corner of this page. Give it a title and a description. For example, Title: "Most Campy Monster Movies from the 1950s" | Description: "This is a collection of some of the best killer creature movies from my childhood. Each one of these is guaranteed to spook you out at the same time they are making you giggle with delight."
Back to Main Help Page

Okay, I created a list but there are no films in it. How the heck do I actually put titles in this list?

Easy, easy, we were just getting to that. To add a new entry to your own list, find the item using Search or by browsing GreenCine. So find one of the films you want to add to the list, say, Attack of the Giant Leeches. See that "add to list" link and button in the upper middle of the page? Click on it. Voila! Select the list you want to add this film to, in this case Most Campy Monster Movies from the 1950s, and then click the "add to list" button. Voila! You can then go view what you have so far in the list, and write comments about this film, or you can save that for later and "keep browsing." You can then go find some more titles to put on your fancy schmancy list, and before you know it you're set. Add descriptions for items in your list by clicking on the "edit list" button after adding an item to your list, or edit by finding the list under "view your lists" in the left navigation bar. After you've added descriptions, make your list known to GreenCine by clicking "make public." Member Lists just made public will appear on the GreenCine home page. All the lists that you make public also appear on your Member Profile - it's another way of letting other GreenCiners know who you are!
Back to Main Help Page

My member list got a low rating -- what's up with that?

Don't take it too personally if only one person rated your list and it was low. Perhaps they were in a bad mood at the time. But here are some useful tips on How To Get a Highly Rated Member List on GreenCine:

  1. Write comments for each film. If you post a list with no commentary for any of the titles, people will automatically mark you down unless it's a particularly unusual and useful list. First, write a little summary of what this list is about and why you created it, or why a GreenCiner should be interested in it. Each movie should be summarized or have some sort of juicy tidbit about why it's in this particular list. Comments can be short, but making an effort to something will make your list stand out.
  2. Make it different from a search. For instance, "All the Movies Starring Harrison Ford" isn't a very good list because any of us could just get that by doing a search or clicking on his name link in one of the films he's been in.
  3. Think of a linking theme, or mood, that puts all these titles together. Give the list your own unique personality and opinions. Try not to simply list movies you've rented, or if you insist on doing that, then at least write descriptions so members can see why you recommend the films.

If it's too intimidating to write something up all at once, go back and revise your list any time. These things can be works in progress. You can add titles whenever the mood strikes you. Also, it helps if you do a search of existing lists to see what's been done before. Someone might already have done the Most Campy Monster Movies from the 1950s list you were creating, in which case you might want to add a little twist to it just to differentiate it. But, like snowflakes, no two lists are ever exactly the same, since we all have distinct personalities. Learn to make yours come across in a list, and you'll get a high rating, guaranteed!
Back to Main Help Page

Movie Reviews
There's no one way to write a good review. We do prefer, of course, that you don't use foul or offensive language, say anything you'll regret the next day, and in addition to that: shy away from encapsulating a film's plot, but rather give your own take on what worked and what didn't, and why you'd recommend or not recommend a DVD. There's been a great running discussion about this very topic on the message boards. Go there for more.

Also, if you prefer to first write your review in a word processing program such as MS Word, please use a plain text font to avoid having any special characters inserted (such as questions marks or boxes in place of quotes or dashes). Or if you see weird characters in your review when previewing it, please go back and fix them before finally submitting the review.

A word about spoilers: Lastly, and perhaps most importantly of all, please try to refrain from including spoilers in your review (spoilers = revealing crucial plot elements that could spoil a user's enjoyment of a film they haven't seen previously). If you do include a spoiler in your review, please add a note at the beginning of your review which says: "Warning: Spoiler(s) in Review!" or something to that affect. This is a disclaimer which gives the reader an option, to read, or not to read (that is the question). Thanks for your cooperation!
Back to Main Help Page

How do I edit my film review?

Go into "Your Account" (link is at the top right corner of the page). Log in, and then you'll get a host of choices. On the right side one of these choices is "edit your reviews." Click on that and you can revise your review. Keep in mind that once you revise and save an existing review, it will reappear as a new review on our home page.
Back to Main Help Page

How do I put hyperlinks in my messages and reviews?

You can use an "HREF" tag for this, like so: Name of Movie or whatever. This creates a hyperlink within the body of your message or review. Just make sure you close all ; leaving one out will ruin the link. Please note: you do not need to put in paragraph or break tags in your messages; our system is set up to automatically do that for you. Adding such tags will just make a bigger break than you'll want. In general, we advise you to not go too HTML-happy in your postings, but bold and italic tags and hyperlinks are cool.

For a basic HTML review, a couple of helpful sites to check out are: Webmonkey's HTML Cheatsheet (no relation to our Shipping Monkeys) Builder.Com HTML For Beginners
Back to Main Help Page

Discussion Boards
Discussion boards can be found here: http://www.greencine.com/board

To post a new message, click on the link that corresponds to the category most relevant to whatever it is you wish to discuss. (i.e., if you want to talk about Norwegian cinema, click on the "Foreign" link.) Then click on "New Topic," give it a title, type in your message, and select one of those cute little icons to go with it. When done, hit "Post" and you're set.

To reply to a message, click on the topic you wish to respond to. When in that board, read through all the messages, and then you can either click "Quote Reply" if you wish to have the last message quoted in yours, or just "Reply" (at the top of the screen) if you want to reply without quoting.

Please keep in mind these rules when you're posting:

  • Your posts should focus on specific topic of the board and thread.
  • Personal expression is encouraged but offensive conduct will not be tolerated.
  • Please do not post availability, price, or alternative ordering/shipping information.
  • Please do not post solicitations for external websites, contests or other solicitations.
  • Please do not post threads that do not relate to the topic of the board.
  • Unfortunately, we don't currently have an "edit your post" feature at the moment, but if you really, really want to re-do a post, e-mail us. We'll delete it for you and you can start over.
    Back to Main Help Page

    I don't see a "post" or "reply" button - why can't I post a message to the discussion boards?

    If you're a guest or trial member, you can access the message boards but cannot post or reply to them. When you become a paying member, you will then be able to access all posting privileges.
    Back to Main Help Page

    Personalized Icon
    We do have stock icons that members can use. You may choose an icon by going here: https://www.greencine.com/account/editProfile.

    If you want a personalized icon, please send a 64x64 gif or jpg file to support@greencine.com, using the email address associated with your GreenCine account. Please do only as instructed below:

  • Include your GreenCine screen name in the body of your email;
  • Send the file as an attachment (Do not embed the icon in the email nor send a link to a web page);
  • Please indicate if it is an animated icon or a still.
  • We'll put your icon up for you (allow up to a week for icon changes to take effect).
    Back to Main Help Page

    Green Halo
    Some members have green boxes around their icon in the message boards. The green "halo" denotes a GreenCine staff member, who has stepped out of lurking mode to respond to a message. Note: In real life, GreenCine employees don't actually have a green box around them. This would be very cumbersome and make getting around rather difficult. They do, however, faintly resemble their icon pictures.
    Back to Main Help Page

    Newsletter
    GreenCine's weekly newsletter, The Dispatch, is free for all members and should be arriving in your email box every Tuesday. If it's not, check your member settings by clicking on "your account" and then "edit your profile." At the bottom is an option to "Subscribe to the GreenCine newsletter." Select "yes." Do the opposite if you no longer wish to receive the newsletter (but why would you want to do that? It's chock full of reviews of new DVD and VOD titles, staff picks, links to articles, tips on using our service and notices of upcoming events.) You can also go to our marketing and public relations blog, Pravda, for Dispatch archives.
    Back to Main Help Page

    More about GreenCine
    " GreenCine " is pronounced "green scene." Some think it's pronounced "green sign" or "green sin nay." But it's "green scene." Really. It rhymes. Back to Main Help Page

    CUSTOMER SUPPORT

    Customer Service
    You may reach our customer support team by sending an email to: support@greencine.com.

    GreenCine customer support is handled Monday to Friday 9:00AM to 5:00PM Pacific Time. Be nice when writing to them! They work really hard to help you out with GreenCine issues. Sorry, we currently do not offer customer service by phone, only via e-mail.
    Back to Main Help Page

    about greencine · donations · refer a friend · support · help · genres
    contact us · press room · privacy policy · terms · sitemap · affiliates · advertise

    Copyright © 2005 GreenCine LLC. All rights reserved.
    © 2006 All Media Guide, LLC. Portions of content provided by All Movie Guide®, a trademark of All Media Guide, LLC.